What to Expect at Your First Virtual Health Visit (For Teens + Parents)

Navigating health stuff as a teen can feel confusing. And for parents, it can be hard to know when to step in—or step back.

Whether you’re dealing with acne that won’t quit, mood swings that feel more intense than usual, or just want to talk to someone about your period, a virtual health visit can be a game changer.

But if it’s your first time, you might be wondering:
What actually happens during a virtual visit?
Do I need to get on video?
Can I ask anything?

We’ve got you. Here's everything you need to know to feel prepared and confident.

WhaT is a virtual health visit?

A virtual health visit is just like a regular doctor’s appointment—but it happens over video or chat instead of in a physical office.

At Dahlia, our visits are designed for teens and built around your schedule, your comfort, and your health goals.

You can meet with:

  • Physicians or nurse practitioners who specialize in teen health

  • Therapists who understand hormone-related mood changes

  • Nutritionists who get how food affects everything from energy to skin

Before the Visit

1. You’ll get a quick check-in form
This helps us understand what’s going on—whether it’s irregular periods, anxiety, sleep issues, or “I don’t even know, I just feel off.”

2. You’ll hop on a quick video call (don’t worry, it’s chill)
All Dahlia visits happen over secure video. It’s just like FaceTime, but with someone who actually gets what you’re going through. You can join from your phone, tablet, or laptop—wherever you feel most comfortable. No need to dress up, prep anything, or have all the answers. Just show up as you are.

3. A trusted adult can be there (but doesn’t have to be)
If you're under 18, your parent or guardian might need to join for part of the visit—but most of the time, you’ll also get private one-on-one time with your provider. Yes, even virtually.

During the Visit

This is your space. Nothing is too small, weird, or embarrassing to bring up.

Your provider might ask things like:

  • When did your symptoms start?

  • How are you sleeping?

  • Do your periods feel regular—or all over the place?

  • How’s your mood lately?

You can also ask literally anything, including:

  • “Is this normal?”

  • “Is it okay to go on birth control?”

  • “Why am I always so tired?”

  • “Do I have PCOS?”

  • “Can food help with my acne?”

And if you don’t know what to ask? That’s okay too. We’ll guide you.

After the Visit

Depending on what you talked about, your care team might:

  • Send you to a lab for bloodwork (we’ll help set that up)

  • Recommend a nutrition or therapy follow-up

  • Prescribe medication, if needed

  • Just check in again in a few weeks

We’ll also send you notes from the visit, so you don’t have to remember everything.

For Parents: How to Support Your Teen

Letting your teen take the lead in their own health is powerful—but we know it’s not always easy.

Here’s how you can help:

  • Respect their privacy. Teens are more honest when they know they’re safe to speak freely.

  • Normalize getting help. Health visits shouldn’t be scary or shameful.

  • Ask how you can support them. Let them decide what they want to share.

At Dahlia, we believe teen care works best when everyone feels empowered—parents included.

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Why Am I So Tired All the Time? Understanding Teen Fatigue

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Common Hormonal Issues in Teens (And When to Get Help)